Benefits You Get, When You Choose Us To Repair Your Device


How it works?

  1. Request Repair Online

    A unique reference number will be assigned and detailed instructions will be emailed to you.

  2. Send your device into us

    A unique reference number will be assigned and detailed instructions will be emailed to you.

    Else drop it into one of our offices.

  3. We'll send you a detailed diagnosis.

    Accept, decline or have a chat about the results.

  4. We fix your device as fast as possible

    And then we'll email you tracking details.

Questions & answers

Will the repair void my warranty?

Yes, all repairs not completed by the original manufacturer will void the warranty on the device.

Will any data on my device be lost?

Generally no data will be lost. However we suggest you backup all the data (and music) before you send it in.

How long do most repairs take?

Usually between 1-2 days, we can turn around a device within 6 hours - please let us know in advance.

Is there a warranty provided?

Yes, three months on all repairs. This starts once you receive your repaired device.

How can I make payment?

Through our online repair manager by either Bank Transfer or Credit Card. EFTPOS is also accepted at all our offices if picking up a device. We can also accept cheque - please contact us.

Are my Credit Card details secure?

All Credit Cards are processed on SecurePayTech's website which has 128bit Thawte SSL certificates to encrypt all information.

I am not receiving any emails. What can I do?
Try checking your junk mail box and mark our emails accordingly.

Visit Our Office

With offices nationwide, drop by and visit us for while-you-wait repairs as well as free assessment.

Auckland Office Repair Christchurch Office Repair